Firepug.com Privacy Policy
Effective Date: October 26th, 2025 Aircooled Ventures, Inc. ("Firepug," "Firepug.com", "we," "us," or "our") values the privacy of individuals who use our applications, websites (including www.firepug.com), or services that link to this Privacy Policy (collectively, our "Services"). This Privacy Policy explains how we collect, use, and disclose Personal Information from users of our Services. "Personal Information" means any information relating to an identified or identifiable individual. By using our Services, you agree to the collection, use, and disclosure of your Personal Information as described below. Your use of our Services is also subject to our Terms of Service.
Information We Collect and Receive
We collect information from you and your devices in the ways described below. If you do not provide information we request, you may not be able to use certain features of the Services.
A. Information You Provide to Us
Registration and Profile Information.
When you sign up for a firepug account, register to use our Services, or sign up for notifications or updates, we may ask for information such as your name, email address, phone number, company name, and company website.
Communications.
If you contact us (for example, for support or feedback), we may receive your name, email, phone number, and any other information you include in your message.
Content You Provide.
We collect and store the content you create or submit through our Services—such as vulnerability reports, bug submissions, comments, or feedback. This may include files, links, or other data you upload.
Careers.
If you apply for a job with firepug, we collect the information you choose to provide (e.g., your resume, contact details, employment history).
B. Information We Collect Automatically
Usage Information.
We automatically collect information about your interactions with our Services, such as pages viewed, actions taken, and timestamps.
Device Information.
We collect information about the device and software you use, such as IP address, browser type, operating system, and device identifiers.
Location Information.
We may infer your general location from your IP address to improve and secure the Services.
Cookies and Similar Technologies.
We and our partners use cookies, web beacons, and similar technologies to operate and improve the Services. Cookies help us recognize returning users, remember preferences, and analyze usage patterns.
We use:
- Strictly Necessary Cookies for logins, authentication, and basic functionality.
- Functional Cookies to remember preferences like language or region.
- Performance Cookies (e.g., Posthog, Branch, Customer.io, social media referral tracking) for analytics and aggregate insights. You can adjust your cookie settings in your browser at any time, though some features may not function properly if cookies are disabled.
How We Use Information
We use Personal Information to:
- Provide, maintain, and improve our Services
- Facilitate vulnerability submissions and communications
- Develop new features and perform analytics
- Personalize user experience and communications
- Detect, investigate, and prevent security incidents or abuse
- Send administrative and marketing communications (with opt-out options)
- Fulfill legal and contractual obligations
- Process job applications
- For any purpose described at the time of collection
Legal Bases for Processing (EEA/UK)
If you are in the EEA or UK, we process your Personal Information under the following bases:
- Consent (e.g., marketing communications, cookies)
- Contractual necessity (e.g., providing Services)
- Legal obligation (e.g., tax or compliance)
- Legitimate interests (e.g., product improvement, security)
How We Share Information
We may share your information with:
- Service Providers and Vendors who help operate and improve the Services
- Affiliates and Partners within Aircooled Ventures, Inc.
- Advertising Partners who may use cookies or tracking tools (you can opt out via Network Advertising Initiative or DAA)
- Legal Authorities if required by law or to protect our rights or users
- Transaction Partners in case of a merger, acquisition, or sale of assets
- With Your Consent for other purposes you approve
We do not sell or rent your Personal Information to third parties for their marketing purposes.
Your Rights and Choices
Marketing Communications.
You may unsubscribe from promotional emails using the link in the message.
Cookies.
You can block or delete cookies in your browser settings.
European Users.
If you are in the EEA or UK, you may request access, correction, deletion, restriction, or portability of your data, or object to its processing. You can also withdraw consent at any time or file a complaint with your local data protection authority.
Retention
We retain Personal Information as long as necessary for the purposes described above, or as required by law. When no longer needed, we delete or anonymize it.
Security
We use reasonable technical and organizational measures to protect your information. However, no system is perfectly secure, and we cannot guarantee absolute protection.
International Transfers
firepug's Services are hosted in the United States. If you access them from another country, your data will be transferred to and processed in the U.S. or other countries where we operate, consistent with applicable data protection laws and Standard Contractual Clauses when required.
Children's Privacy
Our Services are not intended for individuals under 16 years of age. We do not knowingly collect Personal Information from minors. If you believe a minor has provided us with Personal Information, contact us at privacy@firepug.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page. If material changes occur, we will notify you through the Services or by email.
Contact Us
If you have questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:
Aircooled Ventures, Inc.
Attn: Privacy Team
3967 22nd Street
San Francisco, CA 94114
United States of America
Email: privacy@firepug.com